I'm willing to give it my best shot, but anyone expecting Adobe helpline-level support will be greatly disappointed. I'm much more interested in addressing problems with long-term solutions than I am in helping any individual user fix their immediate, individual issue.Īdd to that the fact that I'm gamely trying to help users on an operating system I don't run, would prefer not to run, and in the case of Windows 10 don't even have access to. My goal here is to improve OpenShot for everyone who wants to use it - and if anyone doesn't want to, then I 100% encourage them to use something else. So, "user retention" is nowhere on my list of concerns. I have absolutely nothing to gain here, whether someone continues as an OpenShot user or not. I understand your point, but keep in mind that at least my help here is completely voluntary as I don't get paid, directly or indirectly, to do this. It is very rare when user stays with you for 2 days (or longer) waiting for the support. Here are the Properties for the "Speakers" playback device and "Line In" recording device on a Win7 machine, for example:Ĭhanging either device's Default Format to match the other one would clear up this error. In the Advanced tab of that window is the setting for the "Default Format" of the device, and if those formats don't match you'll see that error when starting OpenShot. In Win7, right-clicking on the volume control in the system tray would let you open a list of "Playback devices" or "Recording devices", each list has a default device and each device has a Properties window. I can only give you the process to fix it in Windows 7 because I don't have access to a Windows 10 machine, but hopefully it's somewhat similar. This is generally-speaking a system configuration error: it means that the Windows Audio settings for your input and output audio device don't match. I'll just copy #2957 (comment) which is probably the most concise explanation. You have to post workarounds for the "common sample rate" error as well. You have no sound AT ALL from OpenShot, even in the main window? The issue you're seeing isn't just related to the "Split Clip." viewer, (Actually, on my system the Cutting bugĭoesn't interfere with sound *there* either.) Yeah, looks like there's a bug in the playhead-follow code, in that weĭidn't think to implement it (or, to implement a dummy function thatīut that's not related to this issue, or it would only affect Cutting and Preview_thread:INFO QThread Start Method Invokedįile "C:\Program Files\OpenShot Video Editor\windows\preview_thread.py", line 61, in onModeChangedĪttributeError: 'Cutting' object has no attribute 'SetPlayheadFollow' Ohhh, NOW I see, you're talking about this, from the logs: Sorry, I'm not following, how is that commit related? OK, so it's definitely an issue just with OpenShot playing audio. Reply to this email directly, view it on GitHub You are receiving this because you were mentioned. It's a problem reading it from the source video.) Windows video player, does the *export* have sound? (I'm trying toĭetermine whether the issue is with OpenShot *playing* the audio, or if After OpenShot exports the video, if you play it in VLC or another (We just want a quick test, quality doesn't matter) Go to Export, set a filename and save location, and use theseģ. Place it on one of the Timeline tracks at 00:00:00:01ģ. Import a short video you know has soundĢ. So please don't post screenshots containing personal information.ġ. You can include screenshots byĬopy/pasting them on GitHub or dragging-and-dropping into the GitHub page. If applicable, add screenshots to help explain your problem. Processor: Intel64 Family 6 Model 158 Stepping 10, GenuineIntel.I want to hear what im doing its important for every video No sound in preview videos and any videos that i upload to OneShot Video Editor
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